Return and Refund Policy
You have the right to cancel your order within 24 hours without giving any reason for doing so.
The period for returning an order is 48 hours from the date on which you received the merchandise or on which a third party designated by you, other than the carrier, takes possession of the delivered product.
To exercise your right of return, you must inform us of your decision by means of a clear statement. You can inform us of your decision through email sport4allve@gmail.com , or telephone number + 58 4125635268.
We will refund you no later than 5 days from the day we receive the returned products. We will use the same payment method that you used for the order, and you will not incur any charge for such refund.
Conditions for returns:
For products to be eligible for a return, please ensure that:
- The goods were purchased in the last 48 hours
- The products are in the original packaging with their original labels.
- The products are unused (odors, damage, stains, etc.)
The following products cannot be returned:
- Products made to your specifications or clearly personalized.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returned products
You are responsible for the cost and risk of returning the products to us. You must send the merchandise to the following address:
- ALLIED ZOOM INVESTMENTS VILLARROEL RODRÍGUEZ CA, CALLE PRINCIPAL CC CENTRO BIBLOS, LEVEL 1, LOCAL 125 PUERTO ORDAZ, 8050, Bolívar, Venezuela
We cannot be responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of goods or proof of return delivery received.
Shipping Responsibility Policy
At Sport4AllShop, we are not responsible for orders lost by the USPS shipping agency. All of our packages are insured for $100. Any claim related to the loss of the package must be handled directly between the buyer and USPS, since we do not have detailed information about the delivery location. We recommend our customers to contact USPS through their help page to resolve any issues with their order: USPS Missing Mail .
We are not responsible for errors in the shipping address. We work with an automated system that uses the address provided by the customer. If the order is returned, the customer must pay for the reshipment.
Gifts
If the products were marked as a gift when you purchased them and then shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the products were not marked as a gift when purchased, or if the giftee shipped the order to be delivered to you later, we will send the refund to the giftee.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email sport4allve@gmail.com